WhatsApp is the most widely used mobile messaging channel, with 2,44 billion users as of April 2022, making it an attractive target for cybercriminals.
Stephen Osler, Co-Founder and Business Development Director at Nclose, warns that WhatsApp users need to be aware of the risks associated with the platform, including scams and spam messages. Hackers use social engineering tactics to gather personal information and may impersonate executives or employees of a company to trick users into sending money or sharing sensitive data.
WhatsApp has security features, such as end-to-end encryption, user reporting and blocking, and ongoing security monitoring, to reduce the risks, but they cannot completely protect against user error. Osler suggests that businesses should implement a WhatsApp policy to manage interactions on the platform, restrict information sharing, and educate employees about the security threats.
To minimize risks, users should double-check information and avoid clicking on links, forwarding content, or sharing personal information with unknown individuals. Users can also restrict themselves from being automatically added to groups and not allow the sharing of important data on WhatsApp.
Osler concludes WhatsApp is an enticing target for hackers due to its widespread usage and spread. It is essential to be wary of suspicious messages and educate oneself and employees about the risks on the platform to avoid unnecessary risks.
